Why you should outsource project management
Do you have a project in mind that you can’t complete because you don’t have the time to manage it in-house? All too often, businesses that need new solutions delay or abandon implementation because they lack the bandwidth for a … Read more
6 major AI risks and how to mitigate them
Do the benefits of AI outweigh the risks? Most CEOs surveyed (78 percent) agree that the advantages of deploying artificial intelligence overshadow the hazards, according to Gartner. However, it’s undeniable that there are possible downsides to deploying AI. If you’re … Read more
5 IT and security recruiting trends to watch
Despite uncertainty about economic conditions, businesses still plan to prioritize technology this year: While 84 percent of companies surveyed in 2023 expressed concerns about a possible recession in 2024, 66 percent still intended to increase IT budgets, according to Spiceworks’ … Read more
Top 4 reasons to outsource your IT support this year
With 2024 still in its early stages, it’s not too late to add another New Year’s resolution to your list: Outsourcing your IT support. As technology advances at an increasingly rapid pace, it’s more challenging than ever to stay up … Read more
How to enhance EX, cut internal support costs by millions
As a customer engagement platform provider expanded and hired more employees, the company’s internal IT support team struggled to keep up with the volume of tickets and queries from staff members. Employees became frustrated with slow response times as IT … Read more