Tech Tips from the President

Keep Delivering a Great CX and Adapt to the New Reality of Remote Work With Contact Center as a Service (CCaaS) Solutions

In the past few months, many people who could do their jobs remotely transitioned to working from home to help slow the spread of coronavirus disease 2019 (COVID-19). A survey conducted between April 1 and April 5 by researchers from … Read more >

Microsoft Office 365 News 05-13-2020: Outlook on the Web Adds Options to Send Later, End Meetings Early

In Microsoft Office 365 news this week, Outlook on the web will soon let users schedule emails to send at a later time and end meetings early. Additionally, starting in June, Teams users will be able to view calls and … Read more >

How Microsoft Office 365 Makes Life Easier for Remote Workers

Before the current public health crisis, having the ability to work from anywhere was a perk but not a necessity for many of us. However, as we now seek to prevent the spread of coronavirus disease 2019 (COVID-19), remote work … Read more >

How to Ensure Remote Workers Stay HIPAA Compliant

With many people around the world still under orders to stay at home to slow the spread of coronavirus disease 2019 (COVID-19), remote work has become the new normal for many individuals who can do their jobs from home. Between … Read more >

Microsoft Office 365 News 04-29-2020: A Yammer App for Teams, SharePoint Stock Photos and More

In this week’s Microsoft Office 365 news, Microsoft introduces a new Yammer app for Teams, SharePoint users gain access to thousands of high-resolution stock photos, Outlook for Android implements support for third-party meeting providers, and more. New Features Yammer app … Read more >

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