Just as the technology landscape continues to evolve rapidly, the way businesses select solutions is also changing. As of late 2021, 67 percent of the people involved in tech buying decisions weren’t in IT, according to a survey conducted by … Read more
5 signs you need a new contact center solution
A Chicago-based incontinence product provider that had relied on Stratosphere for years for Avaya support reached out to us for help replacing their old third-party contact center software. The company wanted a Contact Center as a Service (CCaaS) solution that … Read more
Tech Talks: Network as a Service provider enables more efficient, secure operations
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based … Read more
What Google’s Search Generative Experience could mean for the future of SEO
Since OpenAI introduced ChatGPT in November 2022, generative artificial intelligence has become a hot commodity, with all kinds of companies racing to incorporate it into their products and services. Subsequently, it’s no surprise that the tech giant Google is looking … Read more
Tech Talks: Simplify business operations with managed network services
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based … Read more