If you’re planning to celebrate someone’s birthday, presents are typically only part of the occasion. The other essential element is usually a party attended by the guest of honor’s favorite people. That’s because we frequently value experiences just as much … Read more
5 common misconceptions about AI
Artificial intelligence has enormous potential to revolutionize our personal and professional lives. While AI has been around for a while, OpenAI’s release of ChatGPT in late 2022 got everyone talking about the technology and ramped up interest in conversational AI … Read more
When ChatGPT gets hacked: How to safeguard your data in the generative AI era
ChatGPT can perform various tasks. It can compose poems, brainstorm blog ideas, and rapidly produce drafts of everything from short stories to research papers (albeit with dubious levels of accuracy due to its tendency to “hallucinate”). What it can’t do, … Read more
How to provide more personalized customer service with the right technology
When you log in to Netflix or Amazon, your home page is anything but generic. These companies offer viewing and shopping recommendations based on your tastes and past purchases. This strategy is called hyper-personalization and has become the hallmark of … Read more
Tech Talks: Increase first-call conversions by 79% with branded calling
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based … Read more