The actor, director and writer Alan Alda once advised, “Your assumptions are your windows on the world. Scrub them off every once in a while, or the light won’t come in.” Especially as you reflect on 2022 and consider your … Read more
Top 5 cybersecurity trends to watch in 2023
Fighting cybersecurity threats is like playing the arcade game Whac-A-Mole: As soon as you tackle one problem, a new one pops up. Just as there will always be another mole to whack, there will always be new security threats to … Read more
2023 IT forecast for business leaders: 4 tech predictions for the upcoming year
Accurately prophesizing the technology landscape of the future is a challenging task. For example, a scene in the 1989 movie “Back to the Future II” famously depicted the existence of hoverboards in 2015 – an encouraging vision that sadly failed … Read more
Tech Talks: AI-powered cloud contact center software boosts agent productivity, enhances CX
To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution … Read more
5 key considerations for your 2023 IT roadmap
Pro baseball player Yogi Berra once said, “If you don’t know where you are going, you’ll end up someplace else.” That’s a helpful quote to remember as you consider your plans for your company’s IT operations in the new year … Read more