When Michelangelo was in his 80s and working on St. Peter’s Basilica, he reportedly remarked, “Ancora Imparo,” or “I am still learning,” according to a blog entry by Pat Ginn, a member of the Lifelong Learning Institute at Washington University … Read more
Tech Talks: Security solution supplier bets $1 million you won’t get hacked
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based … Read more
Tech Talks: Cut your cost per contact in half with conversational AI
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based … Read more
10 must-know statistics about contact center AI solutions
A pest control company with a short-staffed call center struggled to handle high call volumes as prospective customers reached out in response to a limited-time offer of free inspections. Callers spent 20 or more minutes on hold as overwhelmed agents … Read more
Dialpad vs. RingCentral: Identify the best cloud phone system for your business
The search for the ideal Unified Communications as a Service (UCaaS) platform can be daunting. With so many options available, how can you efficiently find the best cloud phone system for your business? That’s where our technology consultants come in. … Read more