Since OpenAI introduced ChatGPT last November, the conversational large language model has demonstrated many capabilities and talents. The program can compose emails, write wedding vows, and even help dispute a parking ticket. Beyond generating prose and suggesting strategies for dealing … Read more
Tech Talks: Digital workspace, cybersecurity, cloud solutions drive transformation for modern businesses
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based … Read more
Tech Talks: Enhance CX, improve collaboration with UCaaS, CCaaS
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based … Read more
Tech Talks: Managed security service provider simplifies threat detection for businesses of all sizes
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based … Read more
How cloud contact center solutions benefit financial services companies
A Virginia-based credit union with over 220,000 members ran its contact center via an outdated on-premises phone system that received only bare-bones maintenance and zero upgrades for years. Because agents couldn’t deliver the seamless omnichannel service needed to meet modern … Read more