To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these suppliers. Our Tech Talks blog series offers a snapshot of these educational sessions.
A global quick-service restaurant chain wanted to expand and become a leading brand in the industry. They turned to one of our partners, an end-to-end technology supplier, to drive growth with digital workspace and cloud solutions.
Our partner deployed service desk for approximately 12,000 employees in eight countries, field services, global break/fix, network dispatch across more than 50 countries, and solutions for cloud management. Thanks to their services, the client now enjoys modern, personalized, highly responsive tech support and a better employee experience, all while spending less on IT.
If you similarly want to accelerate growth and stand out from the competition in today’s highly digital world, you should consider working with the same provider. During a recent meeting with our consultants, the technology service supplier’s sales team reviewed their portfolio and discussed how they can help businesses transform with advanced solutions. Here’s an overview of essential information to keep in mind about their background and what they can do for your organization.
Provider overview
This Pennsylvania-based supplier has been in business since 1873 when the QWERTY keyboard was cutting-edge technology. Today, they help companies reach their potential and go beyond it with technologies such as digital workspace products and services, cloud applications, enterprise computing, and business process solutions.
This provider has over 900 clients in 90+ countries and maintains a customer renewal rate of over 90 percent. They support over 10.9 million end users globally and manage and secure upward of 2 million mobile devices. Their technology solutions and services have earned recognition from Gartner, CRN, and IDC. With 14 data centers, 13 command centers, 12 service desks, six research and development centers, and four security operations centers (SOCs) located around the world, this company is close by no matter where your business is based.
Featured offerings: Digital workspace, cybersecurity and cloud solutions
To stay relevant in today’s professional world, you must remain agile and embrace ongoing transformation. A forward-thinking technology partner can make all the difference in terms of productivity, employee engagement, and profitability. Research by our partner found that 73 percent of employees lose several hours a week because of IT issues, and 56 percent of workers identify having the right tech as one of the top factors affecting retention.
This supplier can drive transformation for your business with the following offerings:
Digital workplace: Give your team the tools to work securely from anywhere.
Hybrid virtual desktops
Frontline support
Next-gen service desk
Device subscription services
Cybersecurity: Secure your data and network against evolving threats across all endpoints.
Zero-trust strategy implementation
Detection and containment
Network visibility
Vulnerability identification and remediation
And more
Cloud solution management: Optimize your multi-cloud environment with expert solutions and services.
Cloud spending optimization
Security and compliance services
Cloud roadmap creation
Container management
Automation
And more
Our consultants would be happy to assist you if you want to explore your options. We offer access to advanced tools, objective comparison matrices, a vast network of leading suppliers, exclusive cutting-edge research, and insights from our 20+ years in the technology world. Why spend dozens of hours researching and vetting providers on your own when we can do the homework for you?
Start your transformation today by calling 877-599-3999 or emailing sales@stratospherenetworks.com to book a consultation.
