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December 20, 2022 by

Tech Talks: Enhance daily operations with leading business communication solutions

Posted on December 20, 2022 by

A glowing white image of a cloud with up and down arrows sits in the middle of a table full of people working on laptops, symbolizing cloud technology.To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these suppliers. Our Tech Talks blog series offers a snapshot of these educational sessions.

The IT team for a large retail company was overwhelmed managing 18 separate networks across 3,000 locations. With over 20 telecom suppliers, cost and service delivery tracking was a herculean task, and rigid legacy technologies patched together ad hoc meant upgrading would be anything but easy. Additionally, inconsistent performance from site to site impeded communication and made it difficult for the retailer to deliver exceptional customer experiences.

The company turned to one of our trusted partners, a leading business communication solution provider, for telecom supplier consolidation and network optimization. With a flexible strategy for customized network design and implementation, the provider standardized network performance across all 18 locations, cut unnecessary spending and services, and enhanced CX with a unified network and greater bandwidth.

You should consider working with the same provider if you want to improve network performance and promote efficient communication and collaboration across your organization. Our technology advisors recently met with the supplier’s sales team to review their portfolio. Here’s some essential information about their background and offerings to help you make a well-informed buying decision.

Provider overview

Since 1996, this New York-based company has provided innovative communications solutions and services to help enterprise clients connect and collaborate efficiently. With 19 network nodes around the world and three network operations centers (NOCs) in the U.S., they serve over 5,000 business and government customers across various industries – including travel and hospitality, food and beverage, retail, government, healthcare, financial services, manufacturing and distribution, and energy and utilities. Their products and services have earned recognition from Gartner, AT&T, Forbes Council members, Internet Telephony Magazine, the American Business Awards, and the Timmy Awards.

Featured offerings: Customized business communication solutions for enterprises

As technologies have become more complex and the number of systems the typical organization relies on for daily operations has increased, this supplier has stepped up to help businesses manage multiple carriers, data streams, and applications. Their portal allows you to oversee your whole communications platform from a single portal for visibility, reporting, control of network functions, help desk support, and more. Overall, this provider supports high levels of performance with the following business telecom offerings:

    • Mobility management solutions
      • Mobile Device as a Service via top North American wireless carriers

Our trusted advisors can help if you want to learn more about networking and business communications solutions from this supplier and others in the marketplace. Drawing on extensive IT solution experience, advanced tools, and our vast partner network, our advisors can create objective comparison matrices and expedite the process of finding the ideal solutions and services for your company based on your needs, pain points, and goals. On top of that, our price parity guarantee means that working with us won’t cost you more than going directly to the solution supplier.

Get started by calling 877-599-3999 or emailing sales@stratospherenetworks.com to book a consultation with one of our advisors.

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