Tech Talks: Intuitive Cloud Phone System Facilitates Secure Communication From Anywhere

Symbols including padlocks and envelopes overlay an image of a desk phone in front of a window showing a city skyline, symbolizing secure cloud communications.In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution providers. Based on our extensive experience and sales volume with the suppliers, we receive exclusive, direct and usually in-person training from these suppliers. Our Tech Talks blog series offers a snapshot of these educational sessions.

Are you searching for a cloud unified communications (UC) platform that’s secure, scalable and easy-to-use but still affordable for small and mid-size businesses? If so, you might want to consider working with one of our partners, a well-known Software as a Service (SaaS) provider and a pioneer in the remote work solution space. Our team of trusted technology advisors recently touched base with representatives of this supplier to review their offerings and discuss how they can position businesses for success in a work-from-anywhere world. Here’s a brief overview of their background and one of their most notable cloud collaboration products.

Provider Overview

Since 2003, this Massachusetts-based supplier has become a leader in the realm of cloud-delivered communication and collaboration solutions. Millions of clients worldwide rely on their software to fulfill their daily professional responsibilities, and they have tens of millions of active end users. This provider has been a major driver of the work-from-anywhere movement, even before the pandemic accelerated the adoption of remote work solutions. They offer intuitive software for voice and video calls, webinars and messaging. On top of that, they provide hardware for conference rooms, remote IT support, remote IT security monitoring and management software, password management solutions, and more.

Featured Offering: Cloud Unified Communications Platform

This supplier’s cloud-based platform for communication and collaboration offers a robust feature set and an intuitive interface to help your team reach unprecedented levels of productivity no matter where they’re located. Key features and advantages of this highly reliable product include the following:

  • Multi-channel communications in one unified solution
    • VoIP
    • Audio, video and web conferencing
    • Texting
    • Web chatting
    • And more
  • Distributed cloud architecture for high-quality audio and video
  • Integration with other business apps
    • Google Workspace
    • Salesforce
    • Microsoft 365 and Teams
    • Zendesk
    • And more
  • Call center functionality
    • Wait time and pre-call announcements
    • Unlimited call queues
    • Ring groups (advanced)
  • Simple setup and configuration process

If you’d like to learn more about this supplier’s cloud phone system as well as offerings from other providers in the Unified Communications as a Service (UCaaS) space, our trusted advisors would be happy to assist you. We have plenty of experience helping clients compare UCaaS platforms and identify options that address their specific pain points and goals. With advanced software, we can quickly produce objective comparison matrices showing how different products stack up against each other. On top of that, with our price parity guarantee, working with us won’t cost you any more than going straight to the supplier.

Explore cloud communication platform possibilities today by emailing or calling 877-599-3999.

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