Pro baseball player Yogi Berra once said, “If you don’t know where you are going, you’ll end up someplace else.” That’s a helpful quote to remember as you consider your plans for your company’s IT operations in the new year … Read more >

How do you feel about the economy? If your outlook is less than sunny, you’re on the same page as many Colorado business leaders, according to the Leeds Business Confidence Index (LBCI) for the fourth quarter of 2022. Going into … Read more >

While working for a managed security service provider (MSSP), Mike Sci – currently a senior solutions architect for eSentire – noticed that clients commonly purchased security information and event management (SIEM) solutions and ended up overburdened with alerts. “We would … Read more >

With Thanksgiving just a few days away, it’s once again time to reflect on the past 11 months or so and consider the technologies we’re grateful to have in our arsenal. It’s isn’t easy to choose from all the innovative … Read more >

A Chicago-based medical supply company asked for our help replacing an outdated third-party software platform that integrated with their legacy phone system. The company wanted a modern contact center solution with email, web chat, voice service, and real-time analytics to … Read more >