Author Archives: Kevin Rubin

RingCentral vs. Zoom: Key differentiators you need to know

If you’re considering migrating your on-premises phone system to the cloud or replacing your current Unified Communications as a Service (UCaaS) platform, you might be overwhelmed by all the options and suppliers in the cloud phone system marketplace. As a … Read more >

5 notable cloud phone system benefits for auto dealers

A large auto dealership on the West Coast realized it was time to upgrade to a new phone system. The employees had relied on an on-premises PBX for a while, but it proved inconvenient since the supplier had to send … Read more >

Top 4 customer relationship management software myths you need to stop believing

Forgetting essential details about someone (e.g., their birthday, favorite color, and preferred foods) can quickly torpedo a personal relationship by making them feel unappreciated. Professional connections aren’t that different. If a company fails to listen and pay attention to consumers’ … Read more >

Webinar recap: Why you should consolidate communications and IT support

At the beginning of the pandemic, Dartmouth College needed a way to keep students and staff connected when they weren’t on campus. The university’s traditional on-premises VoIP phone system and extremely outdated desk phones couldn’t support remote teaching and learning. … Read more >

What ChatGPT means for cybersecurity

Unless you’ve been avoiding the news recently, you’re probably aware of ChatGPT, a language learning model introduced by OpenAI in November 2022. The intelligent chatbot has elicited excitement and concern due to its many potential applications, from fielding search queries … Read more >

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