Author Archives: Kevin Rubin

Why you should be suspicious of web browser extensions

Many of us rely on one or more browser extensions to make our lives easier. They can help you manage your passwords, block ads, translate text, manage tasks and more. However, as convenient and useful as they might seem, these … Read more >

Microsoft 365 news 02-04-2022: Teams meetings on the web add live captions in all available languages

In Microsoft 365 news this week, Teams meetings in web browsers are adding support for live captions in all available languages. Keep reading for details about that feature and other updates and announcements related to the Microsoft 365 suite. New … Read more >

Want to deliver a better customer experience? Consider these 4 types of CX solutions

How much can a bad experience cost your company? Businesses worldwide lose approximately $4.7 trillion annually because they fail to meet consumers’ expectations, according to the 2022 Global Consumer Trends report from Qualtrics. On the other hand, a positive customer … Read more >

Cybersecurity lessons from the discovery and exploitation of the Log4Shell vulnerability

In terms of cybersecurity, 2021 had an eventful end as security researchers identified a significant issue with the Apache Log4j software library. By exploiting the remote code execution (RCE) vulnerability that became known as Log4Shell, bad actors can potentially commandeer … Read more >

Microsoft 365 News 01-27-2022: Supplier Announces Teams Admin Center Updates

In Microsoft 365 news this week, the supplier announced plans to enhance the Teams admin center, specifically the manage apps and app detail pages. Keep reading for details about those updates and other news and announcements related to the Microsoft … Read more >

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