As a customer engagement platform provider expanded and hired more employees, the company’s internal IT support team struggled to keep up with the volume of tickets and queries from staff members. Employees became frustrated with slow response times as IT … Read more >

You’ve got a whole new year ahead of you. Now is the time to define your IT strategy and what you’d like to achieve in 2024. If you’re not sure what to prioritize in terms of technology, the Stratosphere Networks … Read more >

With 2023 drawing to a close, we’d like to thank everyone who read our blog this year. Of the many posts we published this year, the following attracted the most attention (i.e., the highest number of views). 1. 10 must-know … Read more >

Can you imagine life without the internet? At this point, it’s difficult if not impossible to participate in society personally or professionally without access to the World Wide Web. We must go online to stay connected to colleagues and current … Read more >

If the 2020s have taught us anything so far, it’s that you can speculate about the future but never know for certain how the timeline will actually unfold. That’s especially true in the realm of technology since it evolves so … Read more >