Author Archives: Kevin Rubin

Top 5 cybersecurity trends to watch this year

Founding Father Benjamin Franklin famously remarked that “in this world, nothing is certain except death and taxes,” according to the National Constitution Center. If Franklin were alive today, he might consider adding cybercrime to the list. Running a business today … Read more >

Top 4 reasons to outsource your IT support this year

With 2024 still in its early stages, it’s not too late to add another New Year’s resolution to your list: Outsourcing your IT support. As technology advances at an increasingly rapid pace, it’s more challenging than ever to stay up … Read more >

How to enhance EX, cut internal support costs by millions

As a customer engagement platform provider expanded and hired more employees, the company’s internal IT support team struggled to keep up with the volume of tickets and queries from staff members. Employees became frustrated with slow response times as IT … Read more >

5 recommended IT resolutions for 2024

You’ve got a whole new year ahead of you. Now is the time to define your IT strategy and what you’d like to achieve in 2024. If you’re not sure what to prioritize in terms of technology, the Stratosphere Networks … Read more >

Stratosphere’s year in review: Top 10 blog posts of 2023

With 2023 drawing to a close, we’d like to thank everyone who read our blog this year. Of the many posts we published this year, the following attracted the most attention (i.e., the highest number of views). 1. 10 must-know … Read more >

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