Author Archives: Kevin Rubin

Unsupervised vs. supervised machine learning: What business leaders should know

Just as human employees can perform tasks with varying degrees of guidance and oversight, machines can learn with or without supervision. However, in the realm of artificial intelligence, the terms supervised and unsupervised don’t connotate whether a bot’s boss is … Read more >

Why network visibility matters and how to improve it

Ignorance is bliss. What you don’t know can’t hurt you. These sayings might make sense in some scenarios, but not if you’re talking about your company’s IT network. Activity you aren’t aware of can absolutely harm your business, meaning a … Read more >

AI vs. machine learning: What’s the difference?

When Michelangelo was in his 80s and working on St. Peter’s Basilica, he reportedly remarked, “Ancora Imparo,” or “I am still learning,” according to a blog entry by Pat Ginn, a member of the Lifelong Learning Institute at Washington University … Read more >

10 must-know statistics about contact center AI solutions

A pest control company with a short-staffed call center struggled to handle high call volumes as prospective customers reached out in response to a limited-time offer of free inspections. Callers spent 20 or more minutes on hold as overwhelmed agents … Read more >

Dialpad vs. RingCentral: Identify the best cloud phone system for your business

The search for the ideal Unified Communications as a Service (UCaaS) platform can be daunting. With so many options available, how can you efficiently find the best cloud phone system for your business? That’s where our technology consultants come in. … Read more >

Stratosphere Networks Blog

Contact Us

We will handle your contact details in line with our Privacy Policy. If you prefer not to receive marketing emails from Stratosphere Networks, you can optout of all marketing communications or customize your preferences here.