Top 5 IT horror stories: 2024 edition
It’s Halloween Eve, which means it’s prime time to share spooky stories. In honor of the holiday, we’d like to share some ghastly tech tales. When the best-laid IT plans go awry, the results can be more chilling than any … Read more
Building out a network for a new facility? Don’t forget these 5 essential elements
Expanding and opening a new site is an exciting time for your business. Whether you’re establishing a new headquarters or adding another satellite office, one vital aspect of ensuring your new facility is ready for its grand opening is building … Read more
Top 10 blog posts to read for Cybersecurity Awareness Month 2024
Halloween isn’t the only big event that defines October. Since 2004, Cybersecurity Awareness Month has also taken place during October to promote knowledge of best practices for optimal IT security, according to the Cybersecurity and Infrastructure Security Agency (CISA). After … Read more
5 things you should know about Microsoft Dynamics 365 Contact Center
Fueled by a growing focus on customer experience (CX) and the rise of remote work, the Contact Center as a Service (CCaaS) marketplace is expanding at a rapid rate. Between 2023 and 2030, the CCaaS market is expected to grow … Read more
GoTo vs. RingCentral: Which UCaaS platform makes more sense for your business?
If you’re contemplating migrating from an on-premises PBX to a cloud phone system or switching from your current Unified Communications as a Service (UCaaS) solution to another platform, you might feel overwhelmed by the UCaaS marketplace. Considering the number of … Read more