One of our clients, a Chicago non-profit organization with around 35 employees, realized at the beginning of the pandemic that their outdated on-premises phone system couldn’t efficiently accommodate a remote workforce. On top of that, the amount they were spending … Read more
6 need-to-know ADA compliance tips for websites
Your website is often prospective clients’ first introduction to your company. Subsequently, ensuring your site is accessible to as many people as possible and delivers an exceptional experience is vital. Any online stumbling blocks could easily inspire visitors to backtrack … Read more
Top 4 cloud computing predictions for 2023
Despite economic uncertainty, businesses are expected to keep investing in cloud solutions in 2023. Gartner has projected worldwide end-user spending on public cloud services will grow by 20.7 percent to $591.8 billion this year. Although organizations that downsize their overall … Read more
Top 3 emerging technologies to watch in 2023
One undeniable truth about technology is that it’s constantly evolving. For example, just a few decades ago, people commonly listened to music on CDs. Today, however, it’s rare to catch a glimpse of someone traveling with a CD player instead … Read more
Tech Talks: Cloud CX solution increases first contact resolution to 90%+
To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution … Read more