To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution … Read more
How to improve CX by investing in SEO
SEO, UX, CX. You might find yourself feeling fatigued by the barrage of letters. However, to position your company for success, it’s vital to not only understand each of these concepts individually but also comprehend how they’re all connected. If … Read more
Top 10 blog posts to read for Cybersecurity Awareness Month 2022
October is here again, which means it’s Cybersecurity Awareness Month. Each year since 2004, the Cybersecurity and Infrastructure Security Agency (CISA) and the National Cybersecurity Alliance (NCA) have spearheaded efforts to raise awareness about IT security and help educate people … Read more
The current state of the cybersecurity talent shortage: How outsourcing can benefit businesses seeking cyber pros
October is officially Cybersecurity Awareness Month, and this year’s theme is “See Yourself in Cyber.” That focal point emphasizes “that while cybersecurity may seem like a complex subject, ultimately, it’s really all about people,” according to the Cybersecurity & Infrastructure … Read more
4 common misconceptions about call center outsourcing
As companies face pressure to contain costs without compromising quality, business process outsourcing (BPO) services have become increasingly popular. From 2021 to 2025, the global BPO market is expected to expand by $40.16 billion, according to a Technavio Research press … Read more