You shouldn’t believe everything you hear. That includes rumored reasons to avoid migrating from an on-premises contact center solution to a Contact Center as a Service (CCaaS) solution. In recent years, cloud contact center software has exploded in popularity due … Read more
Tech Talks: Enhance CX with cutting-edge mobile engagement technology
To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution … Read more
Tech Talks: UCaaS, SD-WAN, managed security lay the foundation for long-term success
To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution … Read more
Softphone vs. deskphone: Which is best for your business?
Picture a typical office worker on the job. Your mental image might include the standard tools of the trade: A desktop computer and a deskphone. However, as companies have embraced Unified Communications as a Service (UCaaS) platforms (a.k.a., cloud phone … Read more
Tech Talks: Global cloud-native network ensures security, boosts performance
To serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various IT solution … Read more