If you polled a class of kindergartners today and asked them what they want to do when they grow up, it’s doubtful that any of them would say “data entry.” However, many adults nonetheless spend hours entering data and performing … Read more
How to measure CX: 7 key customer experience metrics to monitor
If your spouse or partner sat you down and told you they feel like you tune them out and don’t care about them, you’d know that your relationship was in imminent danger if you didn’t adjust your behavior. That’s the … Read more
Tech Talks: Robotic process automation (RPA) saves businesses time and money
In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various … Read more
Considering business fiber internet services? Ask yourself these 4 essential questions first
How much of your job could you do without the internet? If you’re like many office workers, your productivity would plummet if you couldn’t go online. From sending and answering emails to meeting with coworkers via unified communications platforms, many … Read more
Why you need to disable inactive accounts right now: The cybersecurity risks of ‘ghost accounts’
A company grappling with a Nefilim ransomware incident reached out to the security solution provider Sophos for assistance. The Sophos Rapid Response team immediately set out to resolve the incident, according to a Sophos News article. While investigating how the … Read more