It can make phone calls and remember faces. It can translate for you and even drive a car. Artificial intelligence (AI) is increasingly prevalent in our daily lives. In addition to taking over routine tasks and making life easier for … Read more
Microsoft 365 News 05-20-2021: Supplier to Introduce Teams Group Chats With External Users
In Microsoft 365 news this week, the supplier announced a new feature that will allow end users to create and take part in group chats with people across multiple organizations. Keep reading for details about this new capability as well … Read more
Tech Talks: Deliver an Unforgettable CX With Intelligent Cloud Contact Center Software
In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various … Read more
Solving the Cybersecurity Talent Shortage Is a Matter of Attitude, Not Aptitude
It’s reaching a “danger level” and ballooning at a “frightening pace.” That’s how news stories describe the cybersecurity talent gap, an international issue that has become the focus of numerous studies and reports as the demand for skilled IT security professionals outpaces … Read more
Horizontal Scaling vs. Vertical Scaling in IT Systems: The Pros and Cons of Each Approach
You’ve probably heard scalability come up in discussions about IT systems and solutions, particularly concerning the cloud. If you want to add resources and capacity to your infrastructure, there are two main ways to accomplish that: Horizontal scaling and vertical … Read more