Author Archives: Kevin Rubin

Conversational AI vs. generative AI: What business leaders should know

Since OpenAI unleashed ChatGPT upon the world last year, artificial intelligence (AI) has become the subject of heated discussions and debate. Amid all the speculation about whether AI will take all our jobs and lead to the downfall of humanity, … Read more >

Your guide to branded caller ID: How to boost answer rates by 80%

When your phone rings and you glance at the screen and see a strange number, do you answer the call or ignore it? If you prefer not to pick up, you’re in good company: 80 percent of Americans don’t answer … Read more >

How to decide between fully managed and co-managed IT services

A U.S.-based architecture and design firm was growing fast, and the company’s relatively small in-house IT department struggled to keep up with everyone’s tech support needs as the organization added new locations. Their infrastructure also couldn’t support distributed sites where … Read more >

Webinar recap: How to maximize your potential with Microsoft 365 E5 security features

The landscape changes rapidly in the world of cybersecurity. That holds true for not only threats but also suppliers. Microsoft is a prime example: The tech giant didn’t stand out as a top player in the space just a few … Read more >

Top 4 reasons to consider moving from MPLS to SD-WAN

A global cooling tower manufacturer contacted one of our partners, a leading networking and security solutions company, because they were frustrated by their network’s performance. The client maintained three multi-protocol label switching (MPLS) networks to connect 20 locations across North … Read more >

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