Tech Talks: Cloud Contact Center Platform Enhances CX, Improves Productivity
In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various … Read more
Why MFA Has Become Mandatory for Cyber Liability Coverage
Two is often better than one – and that’s definitely the case when it comes to authentication methods. Although multi-factor authentication (MFA) – sometimes known as two-factor authentication (2FA) – isn’t a new concept, it’s made headlines in recent months as … Read more
Tech Talks: Supplier Offers Highly Reliable UCaaS, Enterprise SIP Trunks, Teams Direct Routing
In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various … Read more
Tech Talks: Cloud Contact Center Platform Supports Exceptional Agent, Customer Experiences
In order to serve as a trusted advisor to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions conducted by various … Read more
Why Zero Trust Has Become the Go-To Framework in Today’s World of Hybrid Work
When many offices abruptly shut down and sent workers home at the beginning of the pandemic, it became much more difficult for cybersecurity professionals to safeguard corporate networks. Taking advantage of weak points in hastily launched remote work infrastructure, cybercriminals ramped … Read more