Tech Tips from the President

4 common misconceptions about call center outsourcing

As companies face pressure to contain costs without compromising quality, business process outsourcing (BPO) services have become increasingly popular. From 2021 to 2025, the global BPO market is expected to expand by $40.16 billion, according to a Technavio Research press … Read more >

5 IT project mistakes to avoid

We all know that nobody’s perfect, and everyone makes mistakes. However, it’s preferable to avoid errors if possible – especially when you’re working on a vital IT project for your business. Whether you’re preparing to set up a new headquarters, … Read more >

What to look for in an Infrastructure as a Service (IaaS) supplier

Choosing the right partner can make all the difference. That holds true whether you’re looking for love, launching a business, or searching for your ideal Infrastructure as a Service (IaaS) provider. If you’re on the hunt for an IaaS supplier, … Read more >

Zero-trust network access (ZTNA) vs. VPN: Which is best for your business?

A lack of trust can destroy personal relationships. However, in the IT world, it’s the opposite: Giving people (and devices) the benefit of the doubt can allow malicious actors to breach your network. That’s why many businesses have turned to … Read more >

5 common misconceptions about Unified Communications as a Service (UCaaS)

An Illinois-based power company with multiple locations was struggling because their on-prem phone system couldn’t support mobile and remote workers. The organization reached out to our technology advisors, who conducted a cost analysis and assessed how much the organization’s legacy … Read more >

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