Tech Tips from the President

Most of us have heard the saying, “Two heads are better than one.” In the business world, many organizations have found that two (or more) clouds are better than one. A strategy that involves leveraging multiple public clouds – a.k.a., … Read more >

Serving on a company’s executive leadership team and working part-time might sound like a paradox. However, those two factors go hand-in-hand for professionals in a particular role: Fractional CIOs. In today’s world, investing in new technologies and digital transformation is … Read more >

Are you getting enough fiber – not in terms of your diet but concerning your company’s internet? As businesses have adopted advanced technologies like the cloud as part of digital transformation efforts, high-speed internet has become vital for survival and … Read more >

Regarding customer experience (CX), your call center agents are on the front lines. They work to resolve clients’ issues, inspire loyalty, and build strong relationships that support long-term success for your company. However, finding and retaining talented call center workers … Read more >

Having more options might sound like a good thing. However, research has shown that a more extensive selection makes it harder to choose and can lead you to make less favorable decisions, according to the article “Too Many Choices: A … Read more >