Author Archives: Kevin Rubin

How to ensure remote workers follow security guidelines: 4 tips for cybersecurity policy compliance

You’ve probably heard the proverb, “You can lead a horse to water, but you can’t make it drink.” Similarly, you can mandate that your remote workers undergo security awareness training, but if they aren’t properly motivated to comply with your … Read more >

4 Cisco Meraki smart workplace technology solutions to contain costs, increase sustainability and more

As technology advances, our homes and workplaces have become increasingly intelligent, occupied by “smart” internet-connected devices capable of monitoring occupancy, temperature, air quality and other aspects of the internal environment. The number of Internet of Things (IoT) devices worldwide is … Read more >

Why your contact center needs workforce engagement management (WEM) tools

Imagine you’re having problems with a product and need to contact the manufacturer for assistance. Which customer service representative would you choose: one who listens attentively and seems eager to solve your issue or a bored, disengaged agent who seems … Read more >

Why you should combine UCaaS and CCaaS

Some combinations – like peanut butter and jelly or Batman and Robin – make sense. While you could eat a burger without fries and Sherlock Holmes could solve crimes without help from Dr. Watson, who would want to live in … Read more >

4 common CRM mistakes to avoid during selection and implementation

You’ve probably heard the saying, “It’s who you know, not what you know.” Typically, advisors dispense this bit of wisdom to professionals seeking career success. However, the idea that relationships matter more than industry-specific skills and knowledge can also apply … Read more >

Stratosphere Networks Blog

Contact Us

We will handle your contact details in line with our Privacy Policy. If you prefer not to receive marketing emails from Stratosphere Networks, you can optout of all marketing communications or customize your preferences here.