What CIOs Should Know About Telecommunications & Private Branch Exchange (PBX)

Your business needs fast, reliable communication

Telecommunication systems allow businesses to collaborate with their employees regardless of location. As the CIO, having a consistent, reliable telecommunication plan ensures that your employees and customers can always reach you. Particularly in today's world of widespread remote work and hybrid office models, having flexible and highly accessible business communications solutions in place is essential to support productivity, efficiency, and exceptional customer experiences.

By leveraging best-in-class technologies, we provide our clients with top-tier telecommunication services. No matter your company's size or industry, we can deploy and maintain a business communications solution that meets your specific needs and provides consistent, reliable collaboration capabilities regardless of your employees' locations.

Promote Productivity From Anywhere By Migrating Your PBX to the Cloud

Following the normalization of remote work, many business leaders have opted to transition from on-site phone systems to Unified Communications as a Service (UCaaS) platforms (a.k.a., cloud phone systems) that keep end users connected from any location or device. Cloud-delivered UCaaS solutions allow your team members to communicate via various channels beyond just voice, including IM, SMS, web chat, and email.

Migrating your phone system to the cloud comes with the following potential advantages:

• More mobile communication
• Integration with your CRM and other business apps
• Greater flexibility
• More scalability
• Increased productivity with the ability to work anywhere and any time

Pinpoint the Perfect Telecom Solutions for Your Business

Our trusted technology advisors have extensive experience identifying the best products for our clients out of the many offerings on the market today. Leveraging advanced tools, our team can rapidly produce comprehensive comparison matrices that make it easy to see which solutions fulfill your requirements. We have connections with numerous leading business communication suppliers, including but not limited to the following:

• Avaya
• RingCentral
• NICE inContact
• Vonage
• 8x8
• Five9
• Microsoft
• Genesys
• Talkdesk
• And more

With guidance from our advisors, you can position your company for lasting success in an increasingly virtual and digital world. If you'd like real-world examples, the following case studies detail how we've helped some of our clients contain costs, empower remote workers, and overall enhance performance with the right business communication solutions.

• Positioning a Power Company for Success With UCaaS and SD-WAN
• Midmarket Company Finds the Right UCaaS and CCaaS Platform With Help From Our Trusted Advisors
• Trusted Advisors Find the Ideal UCaaS Platform for a B2B Marketing Agency
• Chicago Non-Profit Empowers Remote Workers With UCaaS
• Research Firm Cuts Costs, Enhances Remote Work Capabilities With Teams Unified Communications Solution

In addition to helping you identify and implement solutions that support your organizational objectives, our team can ensure the products you choose maintain peak performance by connecting you with best-in-class IT support providers for ongoing maintenance and support, upgrades, and professional services.

For details, please contact us today by calling 877-599-3999 or emailing sales@stratospherenetworks.com.